Privacy Policy

This page describes how the personal data of users using this site will be managed.

This Privacy Policy is given pursuant to Art. 13 of Legislative Decree No. 196/2003 - concerning personal data protection of those who interact with the web services of the company Dream&Charme Srl (hereon the "Company") accessible online through the Website: shop.dreamcharme.com.

This Policy only applies to the Company's Website and not to other websites consulted by the user through links.

This Policy is based also on Recommendation No. 2/2001 which the European authorities for the protection of personal data assembled in the group set up under Art. 29 of Directive No. 95/46/CE to identify certain minimum requirements for the collection of personal data online and, in particular, the methods, time and nature of the information which the controllers of such Policy must supply the users with when the latter connect with web pages, independently of the purpose of such connection.

Following a viewing of this Website data may be processed related to identified or identifiable people.

The owner of such information is the company Dream&Charme Srl whose registered office is in Via del Lauro, 2 Milan 20121 (Italy).

The processing connected to the web services for the administrative processes  are located in the premises of Consulnet Italia Srl a company organised and existing under the laws of Italy and whose registered office is located at Via del Lauro, 2 Milan 20121 (Italy) to which has been assigned the role of data processor for the for the administrative processes .

No information deriving from the web service is communicated or passed to other entities.

Site navigation data

The IT systems and software procedures used to operate this Website acquire, during their normal operation, certain pieces of personal information whose transmission is implicit in the use of internet communication protocols.

This concerns information which is not collected in order to be associated with identified people, but which by its very nature could be used to identify users, through processing and integration with data held by third parties.

In this category of data are included the IP addresses or the domain names of the computers used by parties connecting to the Website.

Such data are used for the sole purpose of gaining anonymous statistical information of the usage of the site and to control its correct functioning and are erased immediately after their processing. The data could be used to ascertain responsibility in the case of possible computer crimes against the Website: other than in this case, the current data on web contacts are held for no longer than seven days.

The optional, explicit and voluntary sending of e-mails to the addresses listed on this site leads to the acquisition of the address of the sender which is necessary in order to reply to the requests, as well as any other personal data included in the message.

Specific summary information will be progressively reported or displayed on web pages dedicated to particular services on request.

This Website uses technical session cookies and persistent cookies. The use of persistent cookies can be inhibited through the configuration of the user's browser, where they can be deleted. The use of persistent cookies may include collecting data about your browsing on this Website and do not allow the acquisition of personal identification information.

The acceptance of automatic data collection about the user and use of persistent cookies are required for the use of the Site and its services, including the purchase of products. Whenever the user has started the procedure of deletion of the cookies or inhibition of the same, the Company cannot guarantee the complete viewing of certain web pages or the supply of certain services like for example storage and visualization of web pages, or products selected during the process of buying online.

The use of so called session cookies (which are not stored long term on the user's computer and disappear upon closure of the browser) is strictly limited to the transmission of session identifiers (random numbers generated by the server) necessary to enable a safe and efficient site exploration.

The so called session cookies used on this site prevent the use of other techniques potentially detrimental to the privacy of the users during browsing and do not allow the acquisition of personal identification data.

The so called persistent cookies (which are stored long term on the user's computer) are transmitted and located on the Company's server and nobody, outside those responsible for the processing, can access the information they contain. Only the Company processes the information received through the cookies and only in an anonymous and aggregate manner to optimize its offering and its own Website in reply to the specific requirements and preferences of its own users.

Persistent cookies have been prepared in relation to the pages of e-commerce.

Personal data are processed by automated tools for the time strictly necessary to achieve the purposes for which they were collected.

Specific security measures are taken to prevent data loss, illicit or incorrect use and unauthorized access.

Those whose personal data are held have the right at any time to obtain confirmation as to whether such data are held and to know the content and origin, verify its accuracy or request its integration, update or correction (Art. 7 of Italian Legislative Decree No. 196/2003).

In accordance with the same article, the end customer has the right to demand its cancellation, transformation into anonymous form or blocking of data being processed unlawfully, and to oppose in any case, for legitimate reasons, its processing.